Safebusters was contacted by a local business that had lost the keys to their Phoenix Fire Chief Safe and required urgent access to important documents. The client was keen to ensure the safe’s fire rating, security features, and overall condition were not compromised.

Our experienced safe engineer attended the site and carried out a full assessment of the locking mechanism. Using specialist non‑destructive entry (N.D.E.) techniques, the safe was opened successfully without drilling or damage, preserving both its integrity and value.

Once access had been restored, a new lock was fitted, and replacement keys were supplied on site, leaving the safe fully secure and operational. The client was able to regain immediate access while maintaining the safe’s manufacturer protections and long‑term reliability.

This case highlights Safebusters’ commitment to professional, non‑destructive safe opening, particularly when working with high‑security, fire‑rated safes such as the Phoenix Fire Chief range. .

Underfloor Safe Opening – Discreet & Damage-Free Access by Safebusters

Jul 29

Written By Will Kelly

Written by Will Kelly | July 29

Safebusters was recently called out to assist a client who had lost access to an underfloor safe. Underfloor safes are a popular choice for discreet, high‑security storage and are often installed beneath flooring or set into concrete. While this offers excellent protection, it can make access extremely challenging without the expertise of a professional safe engineer.

Our experienced Safebusters technician attended the site and carried out a full assessment before proceeding with a non‑destructive safe opening. Using specialist tools and proven techniques, we successfully opened the underfloor safe without drilling or causing any damage to the safe or the surrounding flooring. Preserving the integrity of both the safe and the property was a key priority throughout the job.

Once access had been restored, the locking mechanism was carefully inspected. We then carried out a lock replacement, fitting a new lock and supplying replacement keys on site. This ensured the underfloor safe was fully functional, secure, and ready for continued use.

Underfloor safe opening requires a high level of skill and experience due to the concealed nature of the installation. At Safebusters, we specialise in non‑destructive entry (N.D.E.), ensuring your valuables remain protected while access is restored quickly, discreetly, and professionally.

With over 30 years of experience, Safebusters is trusted for specialist underfloor safe opening services across Ware, Hertford, London, and the South East. Whether for residential or commercial clients, our goal is always to provide damage‑free, insurance‑compliant safe opening solutions you can rely on.

If you require professional underfloor safe opening, a safe locksmith, or an experienced safe engineer in London or Hertfordshire, contact Safebusters for expert assistance.